Contact

Get in touch — we respond within 24 hours

A real person reads every message. Log in first so we know who you are before you do.

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Response time

Within 24 hours. Every message is read personally.

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Why log in first?

Your plan and session history get attached to your message automatically — faster, more specific help.

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Common topics

Billing or plan changes
Technical issues with the chat
Account recovery
Press or partnership enquiries
General questions

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We'll get back to you within 24 hours at the email on your account.
If it's urgent, you can also email us directly.

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We attach your account details to your message so we can help you faster and more specifically. You only need to do this once — your session stays active.

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