Pricing · Offer Architecture

How to Price a SaaS Product — The Solo Founder's Guide

Most solo founders undercharge by a factor of three. Not because they don't know better — because they're pricing against their own bank account instead of their customer's problem.

Pricing is the single highest-leverage decision a solo SaaS founder makes — and most get it wrong in the same direction. They charge less than they should, attract customers who don't value the product, and spend the next six months wondering why growth is flat.

This guide is built on one principle: the right price is not a number you invent — it's a number you derive from what your product replaces. Everything else follows from that.

The one question that determines your price

Before you pick a number, you need to answer this: what does your product replace for the person buying it, and what does that alternative currently cost them?

Not who your competitors are. Not what feels reasonable to you. What is the customer currently doing or paying for instead of your product?

The answer puts your price in context immediately:

Marcus on pricing
"Price is positioning. $12/mo makes people wonder what's wrong with it. $79/mo says this is serious software for serious people. The number you choose signals who you're for before anyone reads a word of your copy."

The most expensive pricing mistake solo founders make

They price against their own financial situation instead of their customer's. A founder living on $3,000/month thinks $79/mo is a lot of money — because it represents 1.6% of their income. Their target customer, a consultant billing $8,000/month, thinks $79/mo is irrelevant. It's less than an hour of their time.

The price is not for you. It's for the person buying.

This mistake compounds in two ways. First, it keeps revenue lower than it should be. Second, it attracts price-sensitive customers who churn faster, complain more, and refer less. The customers you get at $79 are better customers than the ones you get at $12. Full stop.

The pricing framework: anchor, floor, and ceiling

The anchor: what the customer pays today

This is the alternative you identified above. It sets the ceiling of what's believable to charge. If they're paying $200/month for a tool you replace, you can charge up to $200 before customers start questioning the logic.

The floor: what signals seriousness

For a subscription SaaS product, the credibility floor is around $29-$79/month. Below that, serious buyers wonder whether the product will be maintained. For B2B tools where the buyer is a business, the floor is higher — often $99/month minimum.

The starting point

Pick a number in the range between your floor and your anchor. If you're uncertain, start at the lower end of that range and raise it once you have 20 paying customers. Don't start too low hoping to raise later — free-to-paid and low-to-higher conversions are both harder than they sound.

"The most reliable pricing signal isn't market research or competitor analysis. It's asking your first 10 potential customers what they're currently paying to solve this problem — and watching their face when you tell them your price." — Marcus

Should you go freemium or charge from day one?

Paid from day one. Almost always.

Freemium sounds like the path of least resistance — get users first, worry about money later. The reality is that freemium requires you to build two products: the free version and the paid version. As a solo operator, that overhead will slow you down more than it helps you grow.

Free users also give you worse signal than paying users. Someone who types in their email to get free access is curious. Someone who pulls out their credit card has a real problem. The quality of feedback — and the quality of the customer — is completely different.

The exception: if your product only becomes valuable after significant user time investment, and that investment itself is the conversion driver, free makes sense. Notion is the classic example. If that's not your model, freemium is not your answer.

Free users give you noise. Paying users give you signal.

Monthly vs annual: which wins?

Lead with annual. Here's the reasoning most founders miss: monthly pricing creates monthly churn decisions. Every billing cycle, the customer consciously evaluates whether they're getting value — and any quiet month is a churn risk.

Annual pricing removes 11 of those 12 decisions. The customer commits, and by the time renewal comes around, they've had a year to build the habit of using the product.

The standard annual discount that works: two months free (equivalent to 8x1 pricing). Lead with the annual price on your pricing page. Position it as the smart choice, not a discount. "Pay annually and save two months" outperforms "get 16% off."

How to raise prices without losing everyone

The fear of raising prices is the most expensive belief in early-stage software. Here's what the data consistently shows: price increases of 2–4x lose you 10–20% of your user base and increase revenue by 60–200%.

The users who leave at $79 who were happy at $12 are almost never your best customers. They're the highest-maintenance, lowest-engagement segment.

The method that works without the fear: grandfather current users at the old price, show new signups the new price. You test the new price without risking existing MRR. After 30 days you have real data instead of a hypothesis.

How many pricing tiers do you actually need?

One, to start. Most early-stage founders build three tiers before they understand their customers well enough to know what the tiers should contain. The result is a pricing page with a Basic plan nobody wants, a Pro plan everyone takes, and an Enterprise plan nobody can afford.

Start with one plan. Learn who your best customers are and what they use most. Add a second tier when you have 50+ customers and a clear pattern of what power users want that standard users don't need. Add a third tier when you have a genuine enterprise offering with a different sales motion.

Tiers are a signal about your customers, not a pricing strategy. Build them from data, not from assumptions.

Not sure what to charge?

Tell Marcus what your product replaces and what that costs your customers. You'll have a specific pricing recommendation in minutes — not a list of options.

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